GPK

GPK Managed Services MSA Components & Modules Managed Networking & Firewall Service

GPK MANAGED - NETWORKING & FIREWALL

The GPK Managed Network and Firewall includes the following;

Items Covered

            Router
            Router/CME
            Firewall
            Switch
            Wireless Access Points
            Hardened Appliance


MODULE DETAILS

Appliance Audit and Inventory Module

Maintain and track Asset locations.
Maintain and track network device specifications.
Maintain and track Network device warranty details.
Maintain and track Faults against Asset.

Appliance Patch Management Module
Update IOS/Firmware upgrade (if required).

Appliance Monitoring, Alerting and Management Module

Monitor the availability of the device on the Network.
Monitor Hardware health and performance where available (including temperature and fan utilization).
Check device logs for any errors and address as necessary.
Graph device Performance over time for historic review.
Analyse Graphing Data for potential performance bottle neck and make recommendation as required.

Appliance Fault Resolution Module
Service Network Hardware and repair faults as required.
Liaise with Device vendor for hardware fault rectification (if the Device is covered by warranty).

Appliance Fault Resolution Module
Provide granular reports on request (including inventory or asset management reports, life cycle report, etc).

 

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For all Sales and Support queries please contact GPK via;

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